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You can see the attached . I want you to work on the final report file and have all the files from which you need information about the final report.The font size is 12, Times New Roman, justified, 1.5 space. Main headings use font size of 16 and bold. Add page numbers in the middle bottom of the page.
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Course Name:
Student’s Name:
Course Code:
Student’s ID Number:
Semester:
CRN:
Academic Year: 144 /144 H
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Level of Marks:
Secondary address separator
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Thank You
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
PERIODIC REPORT No: 1
Internship Student Report | Month ….
Start Date: _20_/_8_/2023
End Date: __21_/__9_/__2023.
Student’s Name: Zahrah Essa Bomoza
Student’s ID Number: S190053781
Training Organization: Royal Commission Hospital
Trainee Department: Business Development unit
Trainee Supervisor Name: Turki Almalki
Course: MGT430
Faculty Member: Nouf Alhajri
CRN: 10675
Academic Year/Semester: 2023-2024 /1st semester
(Instructions)
➢ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
➢ Email submission will not be accepted.
➢ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
➢ Assignment will be evaluated through BB Safe Assign tool.
➢ Late submission will result in ZERO marks being awarded.
➢ This work should be your own, copying from students or other resources will result in ZERO
marks.
➢ Use Times New Roman font 12 for all your answers.
1
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
(Report Components)
Task(s)
New skill(s)
Meeting(s)
What are the activities and tasks given to you during this
month?
I started working at the Royal Commission Hospital under
the management of the Business Development unit.
One of the activities and tasks that I worked on this month in
the Medical Approvals Department.
1-Adherence to discipline, safety, and other procedures.
2- Effective communication with staff and patients.
3- Get to know a department BDU (Business Development
unit) tasks (all below)
• BDU 3 divisions – Utilization, Eligibility, & Contracts.
4- Utilization includes case management, pre-approval, and
insurance.
5-Well understanding of insurance patients and patients’
rights and responsibilities.
What skills did you learn through the month?
The skills you learned during this month.
1- The ability to work under pressure, which helped me
acquire the skill of endurance and patience for the
many important things.
2- Communication skill between patients, staff and
administrative staff.
3- self-motivation.
4- Management time successfully.
How many meetings did you attend?
I attended three meetings this month and it was my first time
joining the team and clarifying the tasks that would be asked
of me. Attendance and departure dates and identify team
members. Then learn in detail about work tasks and get
acquainted with the medical approval system and how to
apply for medical approval.
2
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
What are the difficulties you had this month?
1-Technical challenges: represented in the need to continue
updating training and development tools to keep up with
modern technical developments.
2- Financial challenges: represented in the difficulty of
allocating the necessary budget for training and development,
as well as the challenges of estimating the return on
investment in training and development.
3- Skills shortage challenges: represented in the difficulty of
finding employees with the necessary skills for training and
development, and in updating the current skills of the
organization’s employees to accommodate the new
challenges.
4- Leadership Challenges: These include challenges related
to providing administrative support, good management of
training and development, and bringing about change and
making it continuous.
Difficulty/ Challenge(s)
How did you overcome these difficulties?
1- Keeping pace with the latest developments in the field of
health care and data analysis, enhancing public relations with
patients, and maintaining complete patient confidentiality.
2-Make sure that your business office is provided with
appropriate Internet quality from network providers. But
most importantly, always have a backup plan that you can
fall back on in the event of an unexpected breakdown.
3- I suggest that allocating a special budget to develop and
train our new employees helps encourage team spirit and set
budget and departmental goals.
4- I suggest holding training courses under the supervision of
specialists and administrators to develop new skills for
current employees.
3
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
What did you learn from completing the tasks
Through my training period in the Medical Approvals
Department, my knowledge of business and management
theories turned into a series of practical techniques and skills
that I can now implement in real businesses, all thanks to my
training period that helped me connect what I learned at the
university and the workplace.
Learning
With the actual work experience, I gained confidence in
myself and my abilities to discover that I can handle different
tasks and solve professional challenges. I will also learn how
to rely on myself and make the right decisions in the work
environment. All of this will contribute to improving my
level of self-confidence and progress in my field of work as
an administrative employee.
What did you want to learn more?
1- I want to learn how to get the job done correctly and faster,
and this will help me develop my management skills.
2- Also, I want to adapt to the work team, stimulating
teamwork, and enhancing team spirit among us, especially
since I was feeling isolated at the beginning of my training
period, which caused me difficulty in adapting to the team.
3-Dealing with the medical approval system in a clearer and
more understandable manner.
*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.
Name: _ Zahrah Essa Bomoza ____ Signature: _____
4
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
PERIODIC REPORT No: 2
Internship Student Report | Month ….
Start Date: 21 / 9 /2023
End Date: 12/ 10/ 2023.
Student’s Name: Zahrah Essa Bomoza
Student’s ID Number: S190053781
Training Organization: Royal Commission Hospital
Trainee Department: Business Development unit
Trainee Supervisor Name: Turki Almalki
Course: MGT430
Faculty Member: Nouf Alhajri
CRN: 10675
Academic Year/Semester: 2023-2024 /1st semester
(Instructions)
➢ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
➢ Email submission will not be accepted.
➢ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
➢ Assignment will be evaluated through BB Safe Assign tool.
➢ Late submission will result in ZERO marks being awarded.
➢ This work should be your own, copying from students or other resources will result in ZERO
marks.
➢ Use Times New Roman font 12 for all your answers.
1
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
(Report Components)
What are the activities and tasks given to you during this
month?
1-I worked on Medical PRE-Approval- (In. patient-OUT
patient)
2-I worked on a system best care system (The system works
on requests to the insurance company for the reimbursement
of all costs associated with their treatment.
3- I worked on NPHIES is the national platform for health
and insurance exchange services.
Task(s)
4- I got an idea about (Wassel)
It is a platform that aims to fill gaps in the healthcare system,
making it more efficient, accessible, and responsive to the
needs of providers, payers, and patients alike.
5-Coordinate, monitor and evaluate patient consent and
inquiries per credit and insurance systems. Verify the identity
of the beneficiary before providing the service.
What skills did you learn through the month?
The skills you learned during this month:
1-The ability to deal with patients in an appropriate manner,
and this enhances the practical relations between the
New skill(s)
employee and the patient.
2-Working with the team, by distributing tasks among the
team members so that they can be accomplished easily,
helping others when needed, and requesting assistance from
supervisors when facing a problem.
2
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
3-Increasing team productivity, which leads to faster
completion of tasks.
4-The ability to solve problems and make practical decisions
with confidence.
How many meetings did you attend?
I attended two meetings this month that revolved around
organizing tasks among team members and clarifying how to
Meeting(s)
save medical approvals in the system and the mechanism for
developing the DHS system for uploading approvals.
What are the difficulties you had this month?
1-Lack of information and misunderstanding.
2-Shortcomings in terms of technical and technical support
requirements.
3-Weak communication between departments.
4-The personal interest factor prevails over the public
interest.
5-Negative environment in the workplace.
Difficulty/ Challenge(s)
How did you overcome these difficulties?
1-Contributing to employees’ promotion of the organization’s
goals or policies and enhancing their capabilities and
inclinations.
2-Follow everything that happens within the organization in
real time from anywhere.
3-Linking the organization’s departments into a central
system that allows cooperation among the work team.
3
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
4-Saving a lot of time and effort for employees by providing
many features that facilitate the completion of operations.
5-Make optimal use of all available opportunities so that you
can advance your organization to safety.
What did you learn from completing the tasks
1-Focus on developing my strengths and using them
effectively.
2-The work is completed in a timely manner and is not
postponed.
3-Learn to focus on changing the situation rather than trying
to change a person.
4-Learning from failure situations and exploiting them
positively in my work tasks
Learning
What did you want to learn more?
1-Learn how to manage people
2-The skill of thinking about life
3-Mindfulness is one of the most important mental skills you
can create.
4-I consider mindfulness a “mental” skill, but it touches
many aspects of our lives. It reduces stress, helps reduce
suffering from a lot of pain and illness, and can generally
help us feel healthy, happy, and fit because of the mind-body
connection.3-Take advantage of critical thinking.
5-Leadertship and social influence.
4
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
6-Collaboration, not competition – Employees should be
open to collaboration and the free flow of new ideas within
the team, which is crucial for companies to remain
innovative.
*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.
Name: _ Zahrah Essa Bomoza ____ Signature: _____
5
College of Administration and Finance Sciences
Form Number 3 – PERIODIC REPORT
Internship Student Report | Month #?
Start Date:12 /_10/_2023
End Date: ___/_11_/ 2023.
Student’s Name: Zahrah Essa Bomoza
Student’s ID Number: S190053781
Training Organization: Royal Commission
Hospital
Trainee Department: Business Development unit
Trainee Supervisor Name: Turki Almalki
Faculty Member: Nouf Alhajri
Course: MGT430
CRN: 10675
Academic Year/Semester: 2023-2024 /1st semester
(Instructions)
➢ This report must be submitted on Blackboard (WORD format only) via the allocated folder.
➢ Email submission will not be accepted.
➢ Your work should be clearly and completely presented; marks may be reduced for poor
presentation. This includes filling your information on the cover page.
➢ Assignment will be evaluated through BB Safe Assign tool.
➢ Late submission will result in ZERO marks being awarded.
➢ This work should be your own, copying from students or other resources will result in ZERO
marks.
➢ Use Times New Roman font 12 for all your answers.
College of Administration and Finance Sciences
(Report Components)
What are the activities and tasks given to you during this
month?
1-Providing excellent service and smooth interaction between
clinical and patient services.
2-Review patients’ data and all entries by medical providers.
Task(s)
3-Follow up and review and cases related.
4-Review insurance patients request.
5-Learn about Revenue Cycle Management (RCM)
What skills did you learn through the month?
The skills you learned during this month:
1-Develop strategies by increasing opportunities to meet and
talk with target contacts.
2- Planning and evaluation and work development.
New skill(s)
3-Attention to detail.
4-Speed in completion.
5-Honesty, honesty, and maintaining patient confidentiality.
How many meetings did you attend?
I attended one meeting and it was about praising the
Meeting(s)
employees’ efforts while positively motivating them,
College of Administration and Finance Sciences
contributing to improving the culture of the work
environment, and offering suggestions freely in order to
develop the company and help in its growth.
What are the difficulties you had this month?
1-Criticism and negativity in the work environment in
general.
2-Selfishness and not giving others the opportunity to
discuss.
3-Interpreting topics based on personal thinking and selfinterpretation.
4-Ask questions that embody hidden intentions.
Difficulty/ Challenge(s)
How did you overcome these difficulties?
1-Prepare well before completing the required tasks.
2-Arranging work on a schedule and contributing to
presenting ideas and discussing them collectively.
3-By acknowledging the mistakes that have been committed,
and not making flimsy justifications or hiding the mistakes,
solutions and suggestions must be put in place to fix the
problem and correct the mistake soon, while taking excuses
College of Administration and Finance Sciences
and giving oneself a new opportunity to amend what has
been vandalized.
4-Show feelings of optimism to the work team.
What did you learn from completing the tasks
1-Negotiation skills
At some point in your career, you will have to make
agreements with employers, co-workers, or outside parties
on minor and even major issues. Therefore, learning the art
of negotiation and compromise in the workplace is essential.
2-Reflect on your recent challenges
3-Documentation
Learning
You will find it easier to analyze what you have learned if you
keep a written record.
What did you want to learn more?
1-Take advantage of critical thinking.
2-Leadership and social influence.
3-Collaboration, not competition – Employees should be
open to collaboration and the free flow of new ideas within
the team, which is crucial for companies to remain
innovative.
College of Administration and Finance Sciences
*Note:
1. This report is a summary of the training activities performed.
2. You may attach additional pages if needed. And student can attach any extra note to this form.
Name: _ Zahrah Essa Bomoza ____ Signature: _____
College of Administration and Finance Sciences
Form No 4- Internship Report Cover Page
Student`s name:
Student`s ID #:
Training Organization:
Trainee Department:
Field Instructor Name:
Field Instructor Signature:
Course Title:
CRN:
Internship Start Date:
Internship End Date:
Academic Year/Semester:
For Instructor’s Use only
Instructor’s Name:
Total Training Hours /280
Students’ Grade: Marks Obtained /30
Level of Marks: High/Middle/Low
College of Administration and Finance Sciences
Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and
use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the
following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This
includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks
being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per
week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out
during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor,
academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training
journey. This part will aid the students to learn basic elements of academic writing. To express their
appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.
College of Administration and Finance Sciences
Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers,
other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees.
Provide a list of functions performed by different departments/divisions in the internship organization.
Provide an overview off the production system or service procedure (what are the resources, inputs,
outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and
Management).
• What kind accounting/finance/IT//quality/marketing standards and principles are used in the
organization?
• Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools)
used in the company.
• Describe the quality planning and control activities in the internship organization.
• Describe the quality control activities throughout the life cycle of the product/service groups
• What kind of financial analysis and decision-making methods are used by corporate treasurers and
financial managers in the internship organization?
• What types of marketing, selling, and human resources analysis are performed (cost system, evaluation
of consumers, needs, product strategy, distribution strategy, promotional strategy)?
Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the
following types of analysis and questions. You do not have to answer all the questions in the list: •
Describe your working conditions and functions, such as: Who is your supervisor (include his/her name
and his/her position); other team members or co-workers and what their functions are to complement
yours.
• Provide a detailed description about the department(s) that the trainee did her/his training with them.
Adding all sub-divisions for this department(s) if it is available. Student can add to this description a
supported chart.
• Detailed descriptions about all tasks and activities that the trainee did them during her/his training
period.
• Gained skills and how they added value to your work
• Other tasks that are not related to the trainee’s major that done by her/him at the company should be
included in this chapter as well.
• What types of incentives did you get as a trainee to be more proactive and productive?
College of Administration and Finance Sciences
• Describe what kind of working documents and analysis you did there and what experiences you have
gained throughout yourtraining. Provide examples of your work.
• A comparison between theory (things you have learned in the classroom) and practice (things you did or
observed at the company) must be made and highlighted. In this section the student can add a supported
table includes which academic course (s) (course title and code) helped to perform training tasks. For
example, two columns; the first one shows the course name and second column shows the tasks
performed and related to this course.
• Show some work samples that you have encountered/conducted at the company through graphs,
pictures, data, drawings, or design calculations and include them in your report.
• Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
• Advantageous that helped the student in completing the training program.
• Disadvantageous and challenges that faced the student and how he/she did overcome them.
• Recommendations to improve training program in the college.
• Recommendation for the training company. Conclusion Sum up and summary of the training
experience. Reference If it is needed Appendix (option) This will help the instructor to have a background
about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for
future job application especially for fresh graduates who do not have previous practical experiences.
• Basic information (name, city, contact details…etc.).
• Job objectives.
• Academic qualifications.
• Practical experiences.
• Skills this will help the instructor to have a background about the trainee and his/her previous
experiences
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