Description
The purpose of this assignment is to gain real-world insight into how risk management programs operate within health care organizations.
Select a local health care organization where you can conduct an interview with an employee who is involved in risk management processes. This organization can be your current employer or a different health care facility in your community. Acute care, urgent care, large multi‐provider private medical clinics, assisted living facilities, and community/public health clinical facilities are all ideal options to complete the requirements of this assignment. Select an individual who can provide sufficient information regarding how their organization manages risk within its facility to answer the questions below.
In your interview, address the following:
Risk management strategies used in the organization’s risk control program, along with specific examples.
How the facility’s educational risk management program addresses key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability.
Policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery (e.g., narcotics inventories, declared pregnancy policies, blood-borne disease vector, etc.), and identify how these align with Occupational Safety and Health Administration (OSHA) standards.
Challenges the organization faces in managing and controlling high-risk health care (e.g., infectious diseases, nuclear medicine, abortion, class 4 narcotics/opioids, etc.), and include how cultural and religious beliefs affect the provision of patient care.
Strategies the facility utilizes to monitor, evaluate, and maintain compliance within its risk management program.
After conducting the interview, compose a 750‐1,000-word summary analysis of the interview that includes the prompts above, in conjunction with the interviewee’s responses. In addition, include the following elements in your response:
An assessment of the organization’s risk management program, including how it attends to high-risk health care and legal concerns.
Action steps you would take to improve one area of the organization’s risk management program, along with your rationale for doing so.
Cite appropriate references as needed to support your statements and rationale.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
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Organizational Risk Management Interview – Rubric
Risk Management Strategies
10 points
Criteria Description
Summary analysis of risk management strategies used in the organization’s risk control
program, along with specific examples.
5. Target
10 points
Summary analysis of risk management strategies used in the organization’s risk
control program, along with specific examples is comprehensive. The submission
encompasses essential details and provides convincing support.
4. Acceptable
8.5 points
Summary analysis of risk management strategies used in the organization’s risk
control program, along with specific examples is incorporated in full. The
submission encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Summary analysis of risk management strategies used in the organization’s risk
control program, along with specific examples, is incorporated, but minimal detail
or support is provided for one or more components.
2. Insufficient
6.5 points
Summary analysis of risk management strategies used in the organization’s risk
control program, along with specific examples, is partially incorporated, but the
information provided is incomplete, inaccurate, or otherwise deficient.
Professional, Legal, and Ethical Issues
10 points
Criteria Description
Summary analysis of how the facility’s educational risk management program
addresses key professional, legal, and ethical issues, such as prevention of negligence,
malpractice litigation, and vicarious liability.
5. Target
10 points
Summary analysis of how the facility’s educational risk management program
addresses key professional, legal, and ethical issues, such as prevention of
negligence, malpractice litigation, and vicarious liability, is comprehensive. The
submission encompasses essential details and provides convincing support.
4. Acceptable
8.5 points
Summary analysis of how the facility’s educational risk management program
addresses key professional, legal, and ethical issues, such as prevention of
negligence, malpractice litigation, and vicarious liability, is incorporated in full. The
submission encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Summary analysis of how the facility’s educational risk management program
addresses key professional, legal, and ethical issues, such as prevention of
negligence, malpractice litigation, and vicarious liability is incorporated, but minimal
detail or support, is provided for one or more components.
2. Insufficient
6.5 points
Summary analysis of how the facility’s educational risk management program
addresses key professional, legal, and ethical issues, such as prevention of
negligence malpractice litigation and vicarious liability is partially incorporated
Facility Policies
10 points
Criteria Description
Summary analysis of policies the facility has implemented that address how to manage
emergency triage in high-risk areas of health care service delivery (e.g., narcotics
inventories, declared pregnancy policies, blood-borne disease vector, etc.), and
identification of how these align with Occupational Safety and Health Administration
(OSHA) standards.
5. Target
10 points
Summary analysis of policies the facility has implemented that address how to
manage emergency triage in high-risk areas of health care service delivery and how
these align with OSHA standards is comprehensive. The submission encompasses
essential details and provides convincing support.
4. Acceptable
8.5 points
Summary analysis of policies the facility has implemented that address how to
manage emergency triage in high-risk areas of health care service delivery and how
these align with OSHA standards is incorporated in full. The submission
encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Summary analysis of policies the facility has implemented that address how to
manage emergency triage in high-risk areas of health care service delivery and how
these align with OSHA standards is incorporated, but minimal detail or support is
provided for one or more components.
2. Insufficient
6.5 points
Summary analysis of policies the facility has implemented that address how to
manage emergency triage in high-risk areas of health care service delivery and how
these align with OSHA standards is partially incorporated, but the information
provided is incomplete, inaccurate, or otherwise deficient.
Managing and Controlling High-Risk Health Care
10 points
Criteria Description
Summary analysis of challenges the organization faces in managing and controlling
high-risk health care (e.g., infectious diseases, nuclear medicine, abortion, class 4
narcotics/opioids, etc.), and inclusion of how cultural and religious beliefs affect the
provision of patient care.
5. Target
10 points
Summary analysis of challenges the organization faces in managing and controlling
high-risk health care and how cultural and religious beliefs affect the provision of
patient care is comprehensive. The submission encompasses essential details and
provides convincing support.
4. Acceptable
8.5 points
Summary analysis of challenges the organization faces in managing and controlling
high-risk health care and how cultural and religious beliefs affect the provision of
patient care is incorporated in full. The submission encompasses basic details and
provides appropriate support.
3. Approaching
7.5 points
Summary analysis of challenges the organization faces in managing and controlling
high-risk health care and how cultural and religious beliefs affect the provision of
patient care is incorporated, but minimal detail or support is provided for one or
more components.
2. Insufficient
6.5 points
Summary analysis of challenges the organization faces in managing and controlling
high-risk health care and how cultural and religious beliefs affect the provision of
patient care is partially incorporated, but the information provided is incomplete,
inaccurate, or otherwise deficient.
Monitor and Maintain Risk Management Program
10 points
Criteria Description
Summary analysis of strategies the facility utilizes to monitor, evaluate, and maintain
compliance within its risk management program.
5. Target
10 points
Summary analysis of strategies the facility utilizes to monitor, evaluate, and
maintain compliance within its risk management program is comprehensive. The
submission encompasses essential details and provides convincing support.
4. Acceptable
8.5 points
Summary analysis of strategies the facility utilizes to monitor, evaluate, and
maintain compliance within its risk management program is incorporated in full.
The submission encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Summary analysis of strategies the facility utilizes to monitor, evaluate, and
maintain compliance within its risk management program is incorporated, but
minimal detail or support is provided for one or more components.
2. Insufficient
6.5 points
Summary analysis of strategies the facility utilizes to monitor, evaluate, and
maintain compliance within its risk management program is partially incorporated,
but the information provided is incomplete, inaccurate, or otherwise deficient.
1. Unsatisfactory
0 points
Health and Legal Concerns
10 points
Criteria Description
Assessment of the organization’s risk management program, including how it attends
to high-risk health care and legal concerns.
5. Target
10 points
Assessment of the organization’s risk management program, including how it
attends to high-risk health care and legal concerns, is comprehensive. The
submission encompasses essential details and provides convincing support.
4. Acceptable
8.5 points
Assessment of the organization’s risk management program, including how it
attends to high-risk health care and legal concerns, is incorporated in full. The
submission encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Assessment of the organization’s risk management program, including how it
attends to high-risk health care and legal concerns, is incorporated, but minimal
detail or support is provided for one or more components.
2. Insufficient
6.5 points
Assessment of the organization’s risk management program, including how it
attends to high-risk health care and legal concerns, is partially incorporated, but the
information provided is incomplete, inaccurate, or otherwise deficient.
Action Steps to Improve
10 points
Criteria Description
Action steps to improve one area of the organization’s risk management program,
along with rationale for doing so.
5. Target
10 points
Action steps to improve one area of the organization’s risk management program,
along with rationale for doing so, are comprehensive. The submission encompasses
essential details and provides convincing support.
4. Acceptable
8.5 points
Action steps to improve one area of the organization’s risk management program,
along with rationale for doing so, are incorporated in full. The submission
encompasses basic details and provides appropriate support.
3. Approaching
7.5 points
Action steps to improve one area of the organization’s risk management program,
along with rationale for doing so, are incorporated, but minimal detail or support is
provided for one or more components.
2. Insufficient
6.5 points
Action steps to improve one area of the organization’s risk management program,
along with rationale for doing so, are partially incorporated, but the information
provided is incomplete, inaccurate, or otherwise deficient.
Thesis, Position, or Purpose
7 points
Criteria Description
Communicates reason for writing and demonstrates awareness of audience.
5. Target
7 points
The thesis, position, or purpose is clearly communicated throughout and clearly
directed to a specific audience.
4. Acceptable
5.95 points
The thesis, position, or purpose is adequately presented. An awareness of the
appropriate audience is demonstrated.
3. Approaching
5.25 points
The thesis, position, or purpose is discernable in most aspects but is occasionally
weak or unclear. There is limited awareness of the appropriate audience.
2. Insufficient
4.55 points
The thesis, position, or purpose is unfocused or confused. There is very little
awareness of the intended audience.
1. Unsatisfactory
0 points
Development, Structure, and Conclusion
7 points
Criteria Description
Advances position or purpose throughout writing; conclusion aligns to and evolves
from development.
5. Target
7 points
The thesis, position, or purpose is logically advanced throughout. The progression
of ideas is coherent and unified. A clear and logical conclusion aligns to the
development of the purpose.
4. Acceptable
5.95 points
The thesis, position, or purpose is advanced in most aspects. Ideas clearly build on
each other. Conclusion aligns to the development of the purpose.
3. Approaching
5.25 points
Limited advancement of thesis, position, or purpose is discernable. There are
inconsistencies in organization or the relationship of ideas. Conclusion is simplistic
and not fully aligned to the development of the purpose.
2. Insufficient
4.55 points
Writing lacks logical progression of the thesis, position, or purpose. Some
organization is attempted, but ideas are disconnected. Conclusion is unclear and
not supported by the overall development of the purpose.
Evidence
6 points
Criteria Description
Selects and integrates evidence to support and advance position/purpose; considers
other perspectives.
5. Target
6 points
Specific and appropriate evidence is included. Relevant perspectives of others are
clearly considered.
4. Acceptable
5.1 points
Relevant evidence that includes other perspectives is used.
3. Approaching
4.5 points
Evidence is used but is insufficient or of limited relevance. Simplistic explanation or
integration of other perspectives is present.
2. Insufficient
3.9 points
Evidence is limited or irrelevant. The interpretation of other perspectives is
superficial or incorrect.
1. Unsatisfactory
0 points
Mechanics of Writing
6 points
Criteria Description
Includes spelling, capitalization, punctuation, grammar, language use, sentence
structure, etc.
5. Target
6 points
No mechanical errors are present. Appropriate language choice and sentence
structure are used throughout.
4. Acceptable
5.1 points
Few mechanical errors are present. Suitable language choice and sentence
structure are used.
3. Approaching
4.5 points
Occasional mechanical errors are present. Language choice is generally
appropriate. Varied sentence structure is attempted.
2. Insufficient
3.9 points
Frequent and repetitive mechanical errors are present. Inconsistencies in language
choice or sentence structure are recurrent.
Format/Documentation
4 points
Criteria Description
Uses appropriate style, such as APA, MLA, etc., for college, subject, and level;
documents sources using citations, footnotes, references, bibliography, etc.,
appropriate to assignment and discipline.
5. Target
4 points
No errors in formatting or documentation are present.
4. Acceptable
3.4 points
Appropriate format and documentation are used with only minor errors.
3. Approaching
3 points
Appropriate format and documentation are used, although there are some obvious
errors.
2. Insufficient
2.6 points
Appropriate format is attempted, but some elements are missing. Frequent errors
in documentation of sources are evident.
1. Unsatisfactory
0 points
Total 100 points
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