Description

1 day ago

SHATHA BAZHAIR

health insurance claims

COLLAPSE

A medical insurance claim is typically initiated when an individual seeks reimbursement for medical expenses resulting from covered events or treatments. This process is triggered in situations such as when a policyholder undergoes emergency surgery that is covered by their insurance plan (Bhamidipati et al., 2021). It is important to note that medical insurance claims can also be made for other reasons, such as hospital stays, diagnostic tests, or prescription medications.

To settle an insurance claim, the policyholder must first complete a claim form provided by the insurance company(CCHI, 2022). The form usually requires details such as the policyholder’s personal information, the medical provider’s information, the nature of the treatment, and the associated expenses. Along with the claim form, relevant supporting documents such as medical bills, invoices, and receipts need to be submitted.

Once the insurance company receives the claim, they carefully review the provided information and thoroughly evaluate its validity. To ensure accurate assessment, they diligently verify the policyholder’s coverage, meticulously examine the eligibility of the treatment for reimbursement, and carefully scrutinize the accuracy of the claimed expenses (CCHI, 2022). This comprehensive process may also involve proactively reaching out to the medical provider for any necessary additional information or clarification, leaving no stone unturned in the pursuit of a fair and accurate resolution.

There are specific time limits that must be met to settle the insurance claim. These time limits vary depending on the insurance company and the type of claim (CCHI, 2022). For example, some insurance companies require claim submission within a certain number of days from the date of treatment, while others may allow a longer period. Failure to comply with these time limits can result in claim denial or delayed reimbursement.

The specified time frames for settling insurance claims are extremely important for several reasons. Firstly, they play a crucial role in ensuring prompt processing and reimbursement for the policyholder, which in turn allows them to effectively manage their financial obligations and maintain their peace of mind (Ashturkar, 2015). It is also important to note that these time frames serve as a vital mechanism for insurance companies to maintain efficient operations by establishing clear expectations and prioritizing claims based on their submission dates. By doing so, insurance companies can effectively allocate their resources and provide timely assistance to policyholders in need. Moreover, these well-defined time limits serve as a strong deterrent against the submission of fraudulent claims long after the treatment or incident occurred, thus safeguarding the integrity and sustainability of the entire insurance system. Therefore, it is crucial that these time frames are given proper consideration and followed to ensure a fair and transparent insurance process for all parties involved.

References

Ashturkar, D. P. B. (2015). An Analytical Approach to Study Claim Settlement and Life Insurance: Indian Evidence. International Journal of Management Research and Development (IJMRD), 5(1).

Bhamidipati, N. R., Vakkavanthula, V., Stafford, G., Dahir, M., Neupane, R., Bonnah, E., Wang, S., Murthy, J. V. R., Hoque, K. A., & Calyam, P. (2021). ClaimChain: Secure Blockchain Platform for Handling Insurance Claims Processing. 2021 IEEE International Conference on Blockchain (Blockchain), 55–64. https://doi.org/10.1109/Blockchain53845.2021.00019

CCHI. (2022). Regulation of qualification of claims management companies. https://chi.gov.sa/en/Rules/Documents/Regulation of qualification of claims management companies.pdf