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reply for dr
thank you so much for your timely submission! You did a nice job of outliing all the main
points of the discussion, and you responded to each required question. Further, you
effectively introduces the topic of challenges faced by clinical leaders in technology adoption,
and your content is well-organized into distinct sections addressing different challenges.
Question: In the rapidly evolving healthcare landscape, how can clinical leaders strike a
balance between technological advancements and the human element in patient care while
effectively addressing staff resistance, ensuring adequate training, optimizing workflows, and
fostering open communication in their practice settings? I look forward to your response!
Warmly, Dr. Shedd
reply 2
MOROOJ MELIBARI
Leaders and Challenges of technology in healthcare system
COLLAPSE
Currently, executives within the healthcare industry are faced with a multitude of
obstacles, including financial limitations, the preservation of superior service quality, and the
enhancement of care standards. The contemporary healthcare system necessitates the
implementation of further operational efficiency to uphold the highest safety standards for
both caregivers and patients, as well as to offer innovative information technology
solutions(Alanazi, 2022). On a global scale, the implementation of digital technologies is
profoundly transforming the delivery of healthcare within hospital settings. The exponential
growth of advanced information technology (AIT), including but not limited to the Internet,
e‐mail, video conferencing, clinical documentation systems, and patient portals, has
revolutionized the organizational structure of hospitals(Laukka et al., 2023).
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In order to facilitate the successful implementation of health information technology,
it is imperative for healthcare executives to embrace specific behaviors. These leaders must
assume the roles of supporters, change managers, advocates, project managers, decisionmakers, facilitators, and champions(Laukka et al., 2022).
Technological advancements have not only resulted in a transformation of the
available job opportunities, but have also brought about a fundamental shift in the nature of
labor undertaken. In recent years, there has been a notable shift towards a greater emphasis
on service-oriented occupations that need higher levels of cognitive complexity and
demand(Johnson et al., 2020) A significant section of the workforce is presently engaged in
knowledge-based occupations or operating within a service-oriented environment.
Technological advancements have led to the frequent redesigning of employment roles and
activities, hence imposing heightened demands on employees to continuously update existing
skill sets or acquire new ones to adapt to various roles throughout their professional
trajectory(Johnson et al., 2020).
The potential for researchers to explore the impact of granting employees autonomy
in determining and adopting flexible work arrangements as a means to mitigate fluctuations
in well-being warrants investigation. Further research is required to define appropriate
standards for the attentive utilization of technology in both professional and personal settings.
This is particularly crucial for young individuals who are entering the job and have already
developed deeply ingrained patterns of technology usage(Johnson et al., 2020).This research
has the potential to explore the modification of behavioral practices related to technology
usage, as well as examine the impact of integrating specific features into technology-based
work platforms. These features may include temporarily suspending the delivery of workrelated messages during crucial periods (e.g., at night or after prolonged use) or promoting
awareness of problematic technology utilization. Additionally, doing study on the advantages
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derived from the flexibility provided by technology is advantageous. This includes utilizing
digital resources in professional settings for tasks that were traditionally reserved for personal
leisure activities, such as online shopping and engaging in social media(Johnson et al., 2020).
References:
Alanazi, A. T. (2022). Digital Leadership: Attributes of Modern Healthcare Leaders. Cureus.
https://doi.org/10.7759/cureus.21969
Johnson, A., Dey, S., Nguyen, H., Groth, M., Joyce, S., Tan, L., Glozier, N., & Harvey, S. B.
(2020). A review and agenda for examining how technology-driven changes at work will
impact workplace mental health and employee well-being. Australian Journal of
Management, 45(3), 402–424. https://doi.org/10.1177/0312896220922292
Laukka, E., Hammarén, M., Pölkki, T., & Kanste, O. (2023). Hospital nurse leaders’
experiences with digital technologies: A qualitative descriptive study. Journal of Advanced
Nursing, 79(1), 297–308. https://doi.org/10.1111/jan.15481
Laukka, E., Pölkki, T., & Kanste, O. (2022). Leadership in the context of digital health
services: A concept analysis. Journal of Nursing Management, 30(7), 2763–2780.
https://doi.org/10.1111/jonm.13763
reply 3
Supporting Staff during Changes in Telecommunications-Facilitated Patient
Care
Introduction
As healthcare organizations adopt new technologies and information systems to
enhance patient care, clinical leaders play a crucial role in supporting their staff
through these changes. Clinical leaders must navigate the complexities that arise
when integrating new technologies into existing workflows and ensure that staff
members can adapt and utilize these tools effectively.
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Challenges in Supporting Staff during Changes in TelecommunicationsFacilitated Patient Care
One of the primary challenges faced by clinical leaders is the complexity of care
coordination and communication involved in Telecommunications-Facilitated Patient
Care. The integration of new technology into existing workflows can lead to
disruptions and communication gaps. To address this, clinical leaders should provide
comprehensive training and ongoing support to their staff, ensuring they have the
necessary skills and knowledge to effectively utilize the technology (Zawada et al.,
2023). Site-specific challenges present another hurdle for clinical leaders. Variations
in technology infrastructure and resources across different locations can impact the
adoption and utilization of Telecommunications-Facilitated Patient Care. Clinical
leaders should conduct thorough assessments of their practice settings, collaborate
with IT departments, and address infrastructure gaps to ensure the successful
implementation of technology (Zawada et al., 2023). Staff satisfaction and
engagement are crucial for the success of technology adoption. Clinical leaders must
actively engage with their staff, seeking their feedback and addressing concerns.
Creating a positive work environment, recognizing staff contributions, and fostering a
culture of continuous learning can enhance staff satisfaction and promote successful
integration of Telecommunications-Facilitated Patient Care (Zawada et al., 2023).
Recommendations for Resolving Workflow and Process Issues
Aligning existing workflows with new systems can be challenging during the
implementation of Telecommunications-Facilitated Patient Care. Clinical leaders
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should conduct workflow analyses to identify bottlenecks and inefficiencies.
Streamlining processes, implementing standardized protocols, and leveraging
technology features that automate tasks can optimize workflows and ensure smooth
and efficient care delivery (Zawada et al., 2023).
Conclusion
Supporting staff during changes in Telecommunications-Facilitated Patient Care
requires clinical leaders to address various challenges. By providing comprehensive
training, addressing site-specific challenges, promoting staff satisfaction and
engagement, and optimizing workflows and processes, clinical leaders can navigate
the implementation process successfully. The insights shared in this article
emphasize the importance of proactive leadership and collaboration to ensure the
effective adoption of new technologies in healthcare settings.
References
Zawada, S.K., Sweat, J., Paulson, M.R., & Maniaci, M.J. (2023). Staff Successes
and Challenges with Telecommunications-Facilitated Patient Care in Hybrid
Hospital-at-Home during the COVID-19 Pandemic. Healthcare, 11(12), 1223.
https://doi.org/10.3390/healthcare11091223
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