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MGT421 Communications management
Week-9
Chapter-9
Learning Outcomes:
Recognize and memorize concepts of communication theory as they affect business
organizations and the individuals in them.
1.1
Communicate better, knowing that good communicators make better managers and that
communication is a dynamic process basic to individuals and organizational life.
1.2
Action Required: Read Chapter from textbook
Test your Knowledge (Question):
Discuss how delivering routine messages impacts credibility
Instructions: Post your answer in the discussion board .
Answer should be of 100-150 words
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