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1-please use your own words don’t copy and paste (no plagiarism), Copy/paste the phrases from the text is not acceptable 2- Please use keyboard (don’t use handwriting) 3-All answered must be typed using Times New Roman (size 12, double-spaced) No pictures containing text will be accepted 4- I want answer with APA reference, References at least 5 5- The Answer should be total word as specified for each question Instructions to read the case study: “ Nestlé Waters Unifying real-time visibility across 26 factories” case study Access below link to read the case study: https://www.advantive.com/case-studies/nestle-waters/ “ Nestlé Waters Unifying real-time visibility across 26 factories” case study This case study demonstrates the application of change management inside Nestle Waters Company. In addition, it discusses the company need for quality improvement which encouraged its engineers to search for alternative system to collect and analyze their data. Read the case, by using your critical thinking skills answer the following questions: Explain the driven reasons for changing the quality documentation system in the Nestle Waters. (200 – 220 words)Outline the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. (200 – 220 words) How the InfinityQS® ProFicient™ system can control the operation processes? (200 – 220 words)Describe the management role in the change process?(200 – 220 words)
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Home / Case Study / Nestlé Waters
Keeping Success Flowing
Strong
Unifying real-time visibility across 26 factories
PRODUCT
InfinityQS
INDUSTRY
Food & Beverage, Manufacturing
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:
Nestlé Waters, the world’s leading bottled water company, maintains its
Accept
leadership position through
continuous improvement efforts—starting with a
major initiative to improve quality and operational visibility across its
production facilities. With a portfolio of 48 brands produced in 87
manufacturing sites operating in 30 countries, Nestlé Waters needed to
standardize operations with a system that would allow them to easily
monitor, review, and trend real-time quality data across all their facilities.
With InfinityQS solutions in place, Nestlé Waters now has real-time visibility
over production processes—both within the individual sites and from the
corporate level across dozens of factories. Using InfinityQS, the company is
continuously improving products and processes.
Company Profile
Nestlé Waters, the world’s leading bottled water company, has built a solid
reputation on the quality and purity of its products.
Established in more than 100 countries
87 manufacturing sites
operating in 30 countries
Portfolio of 48 brands
Annual revenue over $8 billion
Market share of 11%
Results
Central Statistical Process Control (SPC) solution enables visibility of
production processes—across multiple facilities.
Real-time visibility tools enable more effective decision making.
Computerized data output eliminates need for manual documentation.
Reduction in manual documentation increases overall efficiency.
Real-time alarms—with assignable cause and corrective action entries—
streamline quality control process.
The Need: Real-time, On-demand Information at Their Fingertips
:
Nestlé Waters had been using a cumbersome, paper-based system to collect
and analyze data. When issues arose that required immediate attention, the
company’s quality engineers had to disrupt operators on the production line
to retrieve the necessary data.
Nestlé Waters’ goal was to implement a system that would enable them to
easily monitor, review, and trend real-time quality data. In addition, they
wanted to standardize on one solution—across all their facilities— to
complement their existing IT infrastructure.
InfinityQS Professional Services & Software
Facilitate Workflow
After a thorough needs-analysis evaluation, Nestlé Waters determined that
InfinityQS® solutions best satisfied their criteria for quality documentation
and analysis. To accelerate and streamline the software implementation, the
Nestlé Waters IT team leveraged InfinityQS Professional Services. These
expert services are provided by teams of skilled, certified quality engineers,
industrial statisticians, and Six Sigma Black Belts— all with extensive
manufacturing experience.
The teams worked closely during all stages of the implementation, including
planning, implementation design, and project management. From an IT
standpoint, the implementation focused on two separate manufacturing
units: Retail Manufacturing and Home & Office Manufacturing. They spread
the implementation across 16 Retail sites, as well as eight Home & Office sites,
and integrated them with corporate headquarters.
The Retail objectives were to:
› Upgrade all factories to the latest InfinityQS software release
:
› Organize the purchase of PCs required for workstations
› Image new PCs to the Nestlé Waters standard and install InfinityQS
› Ensure that the project leader had all necessary rights and permissions to
access the servers
The Home & Office objectives were to:
› Format existing servers
› Install SQL databases and InfinityQS on the servers
› Purchase new PCs, image, put users in the user group, and grant necessary
permissions and access
The Takeaway:
InfinityQS solutions provide a high level of built-in configurability. If you are
also looking for this level of flexibility, our Professional Services teams can
help you configure your Quality Intelligence solution so that it works the way
you do.
Accelerating Process Improvements
Track Trends to Make More Accurate & Timely Decisions
With InfinityQS solutions in place, Nestlé Waters now has real-time visibility
over production processes—both within individual sites and at the corporate
level across dozens of factories. By tracking trends in quality data, they are
able to make more accurate and timely decisions about process
improvements.
:
Nestlé Waters is using InfinityQS SPC software to review sampling frequency
optimization and inline monitoring, as well as to track quality improvement
projects such as:
Cap torque and application analysis, supporting retail factories in
comparing different cap vendors
Lightweight bottle initiative, enabling process optimization to ultimately
reduce unnecessary full bottle testing
Air-consumption process data capture automation, using analysis
functions to optimize production processes
Improve Event Response Times
Get Usable Insights for Employees at Every Level Other improvements have
come at a practical level. “You can read the data rather than having to
decipher the writing of 150 different people. The data is at your fingertips,”
said Julie Chapman, Quality Systems Manager at Nestlé Waters.
Nestlé Waters is also taking full advantage of InfinityQS’ realtime alarms. Any
events that occur require assignable cause and corrective action entries.
Plant floor operators review, evaluate, and respond to any events that occur—
before they cause quality issues.
is ultimately easier for the operator. Even with the minimal
“ Itcomputer
skills many of the operators had in the beginning,
the overwhelming consensus is that they prefer using
InfinityQS over a paper system.
Julie Chapman Quality Systems Manager
:
Nestlé Waters
,
Case Study: Nestle Waters
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