Description
Read the article The Future of Fast-Food Drive Thru Arrives Early Answer the following questions in a post and respond to at least one other student to get full credit. Your comment to another student must be of substance and not simply “I agree”.Question 1: In the article it notes that “according to QSR magazine’s Drive-Thru Study, more consumers in 2021 were open to placing drive-thru orders with an employee walking alongside their car (like Chick-fil-A) versus through a speaker/pay window. Thirty-five percent of respondents agreed or completely agreed with the notion. That was 28 percent last year. ” Do you think other fast-food restaurant will follow this trend? Why or why not?Question 2: The article discusses Chick-Fil-A, Taco Bell, and KFC and other fast food brands’ different technology and approaches to drive through service, which ones do you think will click with consumers and which do you think wont’? Why?Question 3: What is the biggest surprise / take away to you in the article? Why?
